Toolkit
Toolkit
Want to learn more about how to implement user-oriented methods to get closer to your customers? Use the methods to dive deeper into your customers different touchpoints on their customer journey.
The following introductions and canvas can help you and your team.
Watch this short introduction on how to use the ‘Whys’ canvas
Watch this short introduction on how to use the ‘Need finding’ canvas
Watch this short introduction on how to use the ‘Empathy Map’ canvas
Watch this short introduction on how to use the ‘Feedback grid’ canvas
Watch this short introduction on how to use the ‘How Might We’ canvas
Watch this short introduction on how to use the ‘Challenge Definition’ canvas
Watch this short introduction on how to use the ‘Prototype’ canvas
Watch this short introduction on how to use the 'User journey’ canvas
Want to ensure a consistent level of service and customer experience?
Use this checklist as an inspiration for a successful site inspection or planning visit.
The checklist can also be used as a support for new employees.
Contact us
We’re here to help, whatever stage of planning you’re at, and it doesn’t cost an øre (that’s Danish for penny). Email us at cvb@woco.dk or look for the right person on our contacts page.
Foto:Woco
Contact us
Find an employee
Email
cvb@woco.dk
Foto:Woco
Foto:Woco
Request for proposal
Don't hesitate to submit your RFP.
Request for proposal